NOTE: ALL PRICES ARE PER ROOM AND DISPLAYED IN THAI BAHT
Terms & Conditions:
- Lounge areas are provided in Holiday Suites.
- Each Grand View Suite has a separate living room.
- All room types are equipped with IDD telephone, bedside light controls, coffee & tea making facilities, hair dryer, and balcony or veranda, except Deluxe Rooms (Building) that are without coffee & tea making facilities and hair dryer provided.
Full pre-payment is required to make before arrival.
1-night rate per room will be applied to No Shows, Early Check-Outs, or Cancellations on arrival.
Airport transfer fee per person per one-way trip is 250 THB.
Transfer fee to Lamai per person per one-way trip is 200 THB and to Chaweng is 300 THB.
All above rates are in Thai Baht per room per night and inclusive of ABF, 10% service charge, and 7% VAT.
Extra bed surcharge per bed per night is 600 THB, available only at Suites.
Baby cot is available upon request for free of charge.
VISA, MasterCard, American Express, and Diners Club International are accepted.
Check-out time is before 12:00 hrs. Late check-out surcharge per room is 500 THB will be applied to any check-outs that are not later than 20:00 hrs. 1-night rate per room will be applied to late check-out after 20:00 hrs.
No charge for a child aged 2 - 12 sharing a room with parents without extra bed. Compulsory breakfast surcharge will be applicable at 250 THB/ meal.
Booking Restrictions:
Compulsory Christmas Eve Dinner: 1,500 THB/ person for adult and 750 THB/ person for child under 12.
Compulsory New Year's Eve Dinner: 2,600 THB/ person for adult and 1,300 THB/ person for child under 12.
What you can expect:
After we receive your booking enquiry, you get a detailed offer about availability, total costs and the cancellation policies for the requested period.
Given that you entered a valid email address, you will receive an answer within a few hours. However, due to different time zones and weekends, this can be delay by up to 24-48 hours in some cases.
If the room(s) is/are available and you wish to confirm, you might be requested to secure the booking by a deposit within 1-2 days. Please note, that room availability sometimes change daily, especially during peak seasons.
The deposit is usually between 50-100%. The balance to be paid direct at the hotel.
For any deposit, you will receive an electronic payment receipt.
If you have to cancel a reservation, please do it as early as possible by email or Fax. A FULL REFUND to your credit card can be processed up to 3 days after payment received. After 3 days any cancellation will be subject to the policy of the resort which is always NON-REFUNDABLE unless specified. The commission paid to PHANGAN INFO is always NON-REFUNDABLE in any case.
Please note:
All prices are quoted are in Thai Baht.
In all circumstances Phangan Info Co. Ltd charges a minimum credit card service fee of 5% for making a reservation. There are no charges for deposits paid by bank transfer.
Phangan Info Co. Ltd can take secure deposit payments by Mastercard, VISA or AMEX credit card at https://www.phangan.info/thailandbooking, all you need is a valid Reservation Number and Email address. If you cannot make payment by credit card, Phangan Info Co. Ltd and our clients recommend using either direct bank transfers or money transfers by Western Union. Details of this can given on request.
To make sure, that your email address is correct, we send an automatic email to you after your enquiry arrive. If you don't get this auto-responder within a day, please contact us.
If you have problems in sending this form, PRINT & FAX this form to our Reservation centre +66 (0)77 238765
